Voice over IP

VOIP is an acronym that stands for voice over internet protocol. It is a piece of technology that allows customers to actually chat with other people through the use of their internet connection rather than a conventional telephone line. The quality does not suffer at all in a good VOIP connection and even the long distance connection is able to maintain the same high quality that a customer has come to expect from their current long distance provider.

The only real difference between VOIP connections and their conventional telephone counterparts is that the VOIP connection maintenance costs tend to be quite a bit cheaper. The reason for this is that the internet is being utilized in order to help the consumer facilitate their telephone needs. To a large degree, the consumer is already paying for most of the technology used in VOIP services with the internet monthly payment they are already making. The bottom line for this is that the internet service provider providing the VOIP service does not have to charge as much for it and those savings usually end up being passed on to the customer.

To use VoIP you need to have a good, stable broadband internet connection and we can provide you with one of the UKs best and fastest broadband connections with good contention ratios to give you fast, reliable connections at every level you require.

VoIP can be quick and easy to setup, very cheap and it is the height of convenience in the technological world today.

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Hosted SwyxWare is a ‘next generation’ variant of Swyx’s mature SwyxWare product with all the features, maturity, flexibility, and high level of usability that thousands of enterprise customers already benefit from in a Customer Premises Equipment (CPE) environment.  Hosted SwyxWare (HSW) runs on ‘Virtual-PBXs’ (V-PBXs) to provide customised IP-PBX services to meet the needs of your business customers. And your customers can choose from an extensive choice of telephone/audio devices including IP desk-phones, DECT phones, SIP phones, USB headsets and handsets, and an innovative PC-based soft-phone that is easy to use and easy to implement.

Hosted SwyxWare - Key Architectural Features:

• Software-license based system
• Distributed IP-PBX and integrated communications solution
• Runs on a Windows 2003 64bit PC server platform as a Microsoft Windows Hosted Application Solution in a data centre environment
• Simple delivery and upgrade mechanisms for you and your customers
• Self provisioning for all users (within their own V-PBX)
• Dedicated Virtual PBXs in virtualised environments
• High scalability at a single hardware platform; a V-PBX may have 2000 users or more
• Distributed servers for hosting the VPBXs and call transfer to the outside world
• Centralised database server for all VPBXs
• Call transfer to PSTN via ISDN, a Soft Switch or to SIP Service Providers